The State of Wireless Satisfaction in the US

Erik Chang

May 13, 2010

File under Tags: cell phones, customer satisfaction, wireless carriers, wireless plans

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Virtually everyone has a cell phone and wireless plan. The difference in the number of dropped calls and cell phone reception can depend on many factors, including location and the wireless carrier. A recent survey of wireless customers pulled back the curtain on which wireless carriers are making their customers the happiest and which ones could stand to do a bit better if they expect customer loyalty and the profits that come with it.

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via billshrink.com

Posted via web from Digital Anthropology